Select Page

Terms & Conditions

Terms and Conditions

Effective Date: 14/03/2025
Last Updated: 14/05/2025

Welcome to universityformen.com (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website universityformen.com services, and associated platforms offering coaching, personal development resources, community features, and customized roadmap creation (collectively, the “Services”).

By using our Site, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

1. Overview of Services

We offer the following Services:

  • Personal coaching (1:1 and group sessions).
  • Self-guided content including workbooks, templates, articles, and roadmaps.
  • Personalized personal development planning.
  • Community-based features such as forums, discussion spaces, or webinars.
  • Marketing content including email updates and affiliate product recommendations.

These Services are accessible globally but originate from and are operated in Australia.

2. International Access & Jurisdiction

Our Site and Services are available to users worldwide. However:

  • Governing Law: These Terms are governed by the laws of New South Wales, Australia, and the Australian Consumer Law (ACL).
  • No Conflict Guarantee: We do not guarantee our Services or content comply with laws outside of Australia.
  • User Responsibility: You are responsible for compliance with your local laws and regulations when accessing or using our Site from outside Australia.

If use of the Site or Services is prohibited or restricted in your country, you must not use it.

3. Coaching and Content Disclaimer

Our coaching services, roadmaps, and content are intended for general informational and personal development purposes only.

By engaging with our Services, you acknowledge:

  • We do not provide licensed health, financial, psychological, or legal advice.
  • Coaching outcomes vary based on individual application and participation.
  • You are responsible for how you implement any strategies or advice.

If you need specialist advice, you should consult with a qualified professional in your region.

4. Eligibility and Use

To use our Services, you must:

  • Be 18 years or older, or of the age of majority in your location.
  • Use the Services for lawful, non-commercial purposes.
  • Not share or misuse content, accounts, or services in a fraudulent or harmful way.

We reserve the right to refuse or terminate service to anyone, for any reason, at any time.

5. Community Engagement and Conduct

You agree to engage respectfully with others on the Site and avoid:

  • Harassment, hate speech, or discriminatory language.
  • Sharing misleading or false information.
  • Promoting external services, spamming, or phishing.
  • Violating the rights of others (privacy, intellectual property, etc.).

We may remove content or ban users violating these community standards at our discretion.

6. Payments, Refunds, and Billing

Some Services on our Site (such as coaching sessions, premium resources, or subscriptions) require payment.

By purchasing a Service, you agree to the following:

  • Currency: All pricing is primarily displayed and processed in Australian Dollars (AUD). However, depending on your location and the payment method used, transactions may be displayed or processed in other currencies using real-time exchange rates provided by your payment provider.
  • Taxes: Prices include GST where applicable under Australian law.
  • Accuracy: You must provide accurate and complete billing information.
  • Payment Methods: We accept major credit/debit cards and may offer third-party payment platforms such as PayPal, Stripe, or regional processors.
  • Authorization: You authorise us to charge your selected payment method for any Services you purchase.

Refunds

We adhere to the Australian Consumer Law, which means you may be entitled to a refund or remedy if:

  • A service is not delivered with due care or skill.
  • The service does not match the description or agreed outcome.
  • There is a major fault or issue beyond reasonable control.

Refund requests must be made in writing to support@universityformen.com and will be assessed fairly and reasonably.

7. Intellectual Property

All content provided on the Site, including but not limited to text, images, video, downloadable resources, branding, and software, is the intellectual property of universityformen.com or its licensors.

You may not:

  • Copy, reproduce, distribute, or modify content without permission.
  • Use our materials for commercial purposes without a license.

You are granted a limited, non-exclusive, revocable license for personal use only.

8. Third-Party and Affiliate Content

We may include third-party tools, links, or affiliate products throughout our Site and Services.

  • These third-party tools operate under their own terms and privacy policies.
  • We may earn a commission if you make a purchase through an affiliate link (disclosed where applicable).
  • We only promote partners or tools we believe offer real value.

We are not liable for third-party products, services, or content accessed via affiliate or external links.

9. Privacy and Data Handling

We handle your personal data in accordance with our [Privacy Policy], which outlines:

  • What information we collect.
  • How we use, store, and share data (including with international service providers).
  • Your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
  • How to request data access, correction, or deletion.

We may process your data outside your country, including in the United States, the EU, or other jurisdictions where our vendors or affiliates operate. You consent to this by using our Services.

10. Security and Availability

We take reasonable steps to protect your information, but we cannot guarantee 100% security.

You agree not to:

  • Interfere with or disrupt our servers or networks.
  • Attempt to gain unauthorized access to other accounts or data.

We may suspend Services for maintenance or security concerns, and are not liable for downtime or interruptions.

11. Disclaimers and Limitation of Liability

To the extent permitted by law:

  • We make no warranties regarding the accuracy, completeness, or suitability of our content.
  • We are not liable for direct or indirect damages arising from the use or inability to use the Services.
  • Your use of the Site is at your own risk.

Where our liability cannot be excluded under law (e.g., ACL), it is limited to the re-supply of Services or a refund.

12. Indemnification

You agree to indemnify and hold harmless universityformen.com and its officers, employees, contractors, and affiliates from any claims, losses, liabilities, or damages arising out of:

  • Your use or misuse of the Site or Services.
  • Your breach of these Terms.
  • Your violation of any law or third-party rights.

13. Modifications to Terms

We may update these Terms from time to time. When we do, we’ll revise the “Last Updated” date. Continued use of the Site after updates means you accept the new Terms.

We recommend checking this page periodically for changes.

14. Termination

We reserve the right to:

  • Terminate your access to the Services at any time, with or without cause.
  • Remove or suspend accounts found to be in violation of these Terms.

Your rights under these Terms will cease immediately upon termination.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of that jurisdiction.

You agree that any legal action arising from the use of the Services must be filed in New South Wales, Australia, unless otherwise required by your local law under consumer protection statutes.

16. AI-Generated Content and Recommendations

We may use artificial intelligence (“AI”) tools and technologies to generate or enhance certain content, features, and communications on our website and through our Services. This includes, but is not limited to:

  • Written content such as blog posts, coaching tips, summaries, and roadmap suggestions.
  • Automated responses in chat features or customer support tools.
  • Personalised roadmap templates or recommendations.
  • Marketing copy and email communications.

Important Disclosures:

  • AI-generated content is reviewed and curated for accuracy and relevance but may not always reflect nuanced human judgment or specific professional advice.
  • Coaching-related content that uses AI tools is intended for general informational purposes only and should not be relied on as a substitute for expert human advice, especially in areas like mental health, financial planning, legal matters, or medical guidance.
  • We strive to ensure all content meets our quality standards, but we disclaim any liability for actions taken solely based on AI-generated information.

If you have questions or concerns about the origin or accuracy of specific content, we encourage you to contact us directly at support@universityformen.com

17. Contact Information

If you have any questions about these Terms, please contact us:

universityformen.com
Email: support@universityformen.com